Frequently Asked Questions?
Yes. All Time Kicks only sells 100% authentic and brand-verified sneakers from trusted suppliers and partner vendors. We do not deal in replicas, counterfeits, or unauthorised goods. Every pair undergoes quality and authenticity checks before being shipped.
Yes. We ship globally using trusted courier partners (including DHL, UPS, FedEx, Royal Mail, and other verified vendors). Delivery times vary depending on your location and customs processing. Please see our Shipping & Delivery Policy for full details.
Estimated delivery times are:
UK orders: [1-14 working days]
Europe: [1-14 working days]
Worldwide: [1-17 working days, customs clearance may apply]
Delivery estimates are not guaranteed as delays may occur due to customs, courier networks, strikes, or weather conditions.
Once your order has been shipped, you will receive an email with a tracking number and courier link. Please use this to track your parcel in real time.
All of our orders are packaged and shipped by our trusted partner vendors and courier partners. While we oversee the process to ensure quality and security, delivery operations are the responsibility of the courier once your package is dispatched.
We work closely with courier partners to minimize such issues. However:
- Once delivery is confirmed by the courier, All Time Kicks is not liable for theft or loss.
- If your package is lost or damaged during transit, please contact us immediately so we can open a claim with the courier.
- Compensations, refunds or damage will be awarded.
Please double-check your details before checkout. All Time Kicks is not responsible for delays, losses, or costs caused by incorrect or incomplete addresses. If an order is returned due to incorrect details, shipping costs may be deducted from your refund.
Customs charges may apply depending on your country’s laws. These fees are the responsibility of the customer unless otherwise stated. Refusal to pay may result in your order being returned. In such cases, shipping and handling fees may be deducted from refunds.
We accept secure payments via major credit and debit cards, PayPal, and other approved gateways listed at checkout. All payments are processed securely in compliance with PCI-DSS and UK data protection laws.
Yes. We comply with the UK GDPR (Data Protection Act 2018) and other international privacy regulations. Your data is encrypted, stored securely, and never sold to third parties. For more details, please see our Privacy Policy.
Orders can only be cancelled or modified before processing and dispatch. Once shipped, cancellations are no longer possible. Please contact us immediately if you need changes.
While we strive for accuracy, errors may occur. We reserve the right to correct mistakes, cancel incorrect orders, and issue refunds where necessary.
Yes. Customer feedback is encouraged and may be published on www.alltimekicks.com or our official social platforms. By submitting feedback, you grant us a non-exclusive right to use it for promotional or business purposes.
All content on **www.alltimekicks.com**—including text, images, logos, product descriptions, and digital assets—is protected by UK copyright law and international intellectual property rights. Unauthorized use, reproduction, or distribution is strictly prohibited.
We reserve the right to suspend or terminate your access to www.alltimekicks.com if you violate our Terms & Conditions, misuse our services, or engage in fraudulent activity.
Yes. We may update our FAQs, Terms & Conditions, Privacy Policy, or Shipping Policy at any time to reflect changes in laws, operations, or services. Updates will be posted on www.alltimekicks.com with the effective date.
For assistance, please reach out via:
- 📧 Email:
- 🌐 Website form: https://alltimekicks.com/pages/contact
- 📍 Address: London Park House