Shipping policy

🚚 Shipping & Delivery Policy

Effective Date: 01-01-2025
Company Name: All Time Kicks (“Company,” “we,” “us,” or “our”)
Website: www.alltimekicks.com

At All Time Kicks, we are committed to providing our customers with a secure, reliable, and transparent shipping experience. This Shipping & Delivery Policy explains how we package, process, and deliver your orders, in compliance with UK consumer law, international shipping regulations, and applicable trade laws.

1. Order Processing

  • All orders placed on www.alltimekicks.com are subject to verification, payment clearance, and stock availability.

  • Orders are typically processed within [X business days] of confirmation. During high-demand periods, processing may take longer.

  • You will receive an email confirmation with tracking details once your order has been shipped.

2. Packaging & Fulfilment

  • All orders are packaged and shipped by our trusted partner vendors and courier partners.

  • Packaging is designed to protect the authenticity, condition, and presentation of your sneakers.

  • In rare cases, multiple items may arrive in separate parcels depending on fulfillment sources.

3. Shipping Methods & Delivery Times

  • We offer worldwide shipping via verified third-party couriers (e.g., DHL, UPS, FedEx, Royal Mail, and regional logistics providers).

  • Delivery times vary by destination:

    • UK Deliveries: Estimated [1-14 working days]

    • Europe Deliveries: Estimated [1-14 working days]

    • International Deliveries: Estimated [1-17 working days] (subject to customs clearance)

  • Delivery timelines are estimates only and not guaranteed. Delays may occur due to customs, courier networks, or unforeseen events.

4. Shipping Fees & Taxes

  • Shipping costs are calculated at checkout and depend on delivery location, order size, and courier rates.

  • Customers outside the UK are responsible for any applicable import duties, customs fees, or taxes as required by local regulations.

  • Refusal to pay customs charges may result in returned shipments. In such cases, we may deduct return costs from refunds.

5. Tracking & Delivery Confirmation

  • All shipments include a tracking number provided via email.

  • Customers are responsible for monitoring tracking updates and ensuring availability to receive the package.

  • Once delivery is confirmed by the courier, All Time Kicks is no longer liable for lost or stolen items.

6. Incorrect or Failed Deliveries

  • Customers must provide accurate shipping details at checkout. We are not liable for delays, lost parcels, or costs caused by incorrect addresses.

  • If a delivery attempt fails due to absence, customers are responsible for rescheduling with the courier or collecting from local depots.

7. Third-Party Couriers & Liability

  • All orders are fulfilled via trusted third-party courier partners. While we work closely with them, we cannot guarantee their performance, delays, or operational errors.

  • Once a package is transferred to a courier, responsibility for timely delivery lies with the courier under their service terms.

8. Returns Due to Shipping Issues

  • In the event of undeliverable, refused, or returned packages, we may refund the order minus applicable shipping and handling costs.

  • Returns must comply with our Returns & Refunds Policy.

9. Errors, Omissions & System Issues

  • While we aim for accuracy, shipping rates, timelines, and availability may occasionally contain errors.

  • We reserve the right to correct mistakes, cancel erroneous orders, or adjust shipping details as necessary.

10. Disclaimer & Limitation of Liability

  • All Time Kicks guarantees all products sold are 100% authentic and securely packaged.

  • However, we do not guarantee exact delivery dates or accept liability for delays beyond our control (e.g., customs, strikes, weather, courier disruptions).

  • Our maximum liability for any claim related to shipping is limited to the value of the shipping fee or product purchased, whichever is lower.

11. Indemnification

By placing an order, you agree to indemnify and hold harmless All Time Kicks, its employees, affiliates, and shipping partners against claims, losses, or damages arising from:

  • Incorrect shipping details provided by you.

  • Customs rejections or unpaid import duties.

  • Misuse of tracking details or courier services.

12. Governing Laws

This Shipping & Delivery Policy is governed by the laws of the United Kingdom, including but not limited to:

  • Consumer Rights Act 2015

  • Consumer Contracts Regulations 2013

  • Data Protection Act 2018 (UK GDPR)

  • Electronic Commerce Regulations 2002

  • Applicable international shipping laws and customs regulations

13. Changes to Policy

We reserve the right to update or amend this Shipping & Delivery Policy at any time. Changes will take effect once posted on www.alltimekicks.com. Continued use of our website constitutes acceptance of revised terms.

14. Contact Information

For shipping inquiries, please contact:

📩 Shipping Support – All Time Kicks
🌐 www.alltimekicks.com
✉️ admin@alltimekicks.com
📍 London Park House.

🔒 All Rights Reserved © All Time Kicks – 2025